Author: Camille Mendler
How I might use WebRTC
As an analyst exploring new digital services, I try to practice what I preach. I designed Informa’s Telecom Cloud Monitor with Caspio. I use Evernote for project and information management. My interactions are logged on Salesforce.com. I like Skype, and I’m warming to Lync (my 9,000-employee firm just switched to Microsoft Office 365 – hooray!). And… Read more
Telcos and APIs: Got an Ology?
British Telecom TV ads of the ‘80s are fondly remembered. Their star, suburban housewife Beattie (geddit?), encouraged a nation to talk. In one famous ad, Beattie comforts her hapless grandson about his dismal exam results. Discovering he’s at least passed sociology, she exclaims: “You get an Ology, you’re a scientist!” Many telecom operators think the… Read more
Where’s the beef in telco SaaS?
Microsoft Office 365 is becoming to telco SaaS what the Big Mac is to fast food. That’s not a health warning, but a fact, based on a 38-country study* of 51 communication service providers’ business SaaS portfolios that I’ve just completed. Microsoft powers an astonishing 51% of these CSPs’ productivity and collaboration offers. Want a SaaS… Read more
