Areas of expertise: Analysis of mobile markets in the Sub-Saharan Africa
As mobile operators continue to face great challenges of guaranteeing quality of service (QoS) in the services they provide, customer experience will form a key competition area in the future.”
Danson Njue is a Research Analyst with Informa Telecoms & Media. He works as part of the Middle East and Africa team and has a key focus on mobile operator and vendor strategies in the Sub-Saharan Africa. In his role, Danson covers the mobile and fixed telecommunication industry by analysing operator financials, network developments, and regulatory issues. His recent research interests include mobile broadband, m-health and mobile money strategies.
Danson joined Informa Telecoms & Media, in March 2011 as a Research Analyst. Prior to that, he was a Wireless Training Engineer at Huawei Technologies Limited where he conducted training on wireless Radio Access Network (RAN) technologies and offered customer support on wireless equipments. Danson has also worked as a Base Station Subsystems Engineer at Safaricom Limited where he was involved in the installation, commissioning and maintenance of radio access and transmission networks.
Danson holds a Masters degree in Telecommunication Technology and honours degree in Electrical and Electronics Engineering.