Areas of expertise: Managed services, network vendor strategy.
“It’s a harsh environment operators are working in, if they are to successfully support heavy traffic growth, deliver new and more integrated offerings as well as improve efficiencies and costs then they have to make more use of managed services and outsourcing.”
Kris is a Principal Analyst with Informa Telecoms & Media. He heads up the research programmes and analyst team tracking the mobile networks and infrastructure topic area. Kris’s areas of expertise include network vendor strategy and managed services although he tracks and comments on a broad range of topics in the mobile space ranging from mobile broadband to support systems. His recent research interests include network outsourcing and sharing and mobile rural connectivity in developing markets.
Kris has 17 years experience in the telecoms sector as a journalist and analyst, including the last seven years with Informa Telecoms & Media and roles before that with Ovum and the Financial Times group. He has worked on a wide range of business intelligence services, reports and consulting projects and contributed to numerous industry publications and events.
Kris holds a Masters degree in European politics, business and law and a combined honours degree in English and social sciences.
MWC: Customer Experience and this year’s award for most over-used quoteA happy new year for customer experience and policy managementLatin American operators show strong appetite for managed servicesCloud gathers over Dublin for TMF Management World
